CMMA

Your partner in conflict situations

Who we are

Your reliable partner for handling even the most demanding conflict situations.

Most difficult situations do not arise from ill will. They stem from a lack of understanding, pressure, uncertainty and the fear of losing a sense of control and safety. We know from our own practice how easily a constructive discussion can turn into a personal battle – and how costly that can be for companies, institutions and individuals.

We combine practice, theory and human psychology. We build on a deep knowledge of systemic dispute management combined with the practical psychology of communication and the handling of stress reactions. We do not hand out theoretical rules. We train working methods proven in hundreds of hours of demanding negotiations, mediations and workshops.

How we can help
“We bring a sense of certainty and safety back into your conflict situations.”

How we can help

We help companies, leaders and institutions handle tension with a cool head, gain perspective, rebuild damaged trust and find solutions even where agreement seems impossible. We offer professional mediation, practical training, mentoring programmes in communication and negotiation under pressure, and mental preparation for heated negotiations.

  • Training & Interactive workshops

    Training in communication under pressure, de-escalation and handling difficult conversations.

  • Mentoring & Personal preparation

    One-to-one guidance for leaders and key staff ahead of a specific negotiation.

  • Systemic setup & Prevention

    Workplace audits and processes for handling conflict within an organisation.

  • Mediation & Dispute resolution

    Handling heated negotiations and ongoing conflicts.

01

Training & Interactive workshops

Practical training for companies and institutions

A balanced combination of theory and intensive practice. We teach your teams to handle difficult conversations more successfully, de-escalate tension and negotiate with a cool head.

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02

Mentoring & Personal preparation

Individual support for leaders

Focused work on managing stress reactions under pressure. We individually prepare your key people for specific heated negotiations and for presenting effective arguments.

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03

Systemic setup & Prevention

Processes and culture without destructive disputes

We set up clear mechanisms in your organisation for detecting and resolving tension early, before it escalates into costly conflict.

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04

Mediation & Dispute resolution

Expert handling and support in ongoing conflicts

Professional handling and management of ongoing conflicts. Neutral facilitation of dialogue where the discussion has reached a deadlock, with the aim of finding an agreement that works both in substance and in process.

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Our team & partners

JUDr. Michal Malaník, Ph.D.

Founder of CMMA & Conflict management expert

He combines years of practice with in-depth knowledge of decision-making processes, interpretation methodology and negotiation structures. He focuses on training and mentoring leaders, leading difficult negotiations and mediation.

Mgr. Markéta Olbertová

Trainer & Communication specialist for schools and other institutions

Decades of experience in education, in management positions and in other institutions. She specialises in resolving conflicts between management, staff, authorities and the public.

Mgr. Ing. Tereza Kopřivová

Project & Event manager, consultant

She combines economic and legal expertise with precise project delivery in practice. She oversees the smooth running of training events, the organisation of workshops and client support.

Partners & External network

Specialists for specific agendas

We work with a proven network of experts who share our values and standards. For large B2B projects we build tailor-made teams.

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Tell us what you need help with. We will get back to you as soon as possible.